shop with confidence

100% Money Back Guarantee

We proudly stand behind the quality brand names that we sell.
If for any reason you are dissatisfied with any item, we will gladly take it back within 15 days of item receipt and refund you for the original purchase price, minus the shipping charges supported by the client or supported by loja.inexistencia.com.

The item must be returned in new and unused condition, in the original box with all original documents or manual. We cannot accept a return of any item with any indication that it has been used.

In the unlikely event that we processed your order incorrectly or shipped you a defective item, we will gladly take back that item and credit you the purchase price, sales tax and shipping costs and take whatever corrective action you tell us to.

Please note:

Once your item is delivered, you have 15 days to return it for a refund. We will not accept any returns after 15 days.
Special orders or personalized items cannot be returned.
We will only refund shipping charges if we've sent the wrong item, or if the item sent is defective

Reference How to Make a Return if you have questions. Please let us know the reason for your return/exchange so we can serve you better in the future.

Credit Card Safety

Protecting your order information is one of our highest priorities.
The checkout and confirmation areas are secured using SSL technology. This technology is the most advanced security technology available today and ensures that your credit card number and personal data are never sent over the Internet unencrypted.

For enhanced security procedures, authorization for payment on your credit card is valid for only seven days.
The Politics of Inexistênica is only to charge the your credit card when the order is fully processed. The exception is the case of orders to be dispatched after 7 days of purchase.
We don't keep credit card information. In a future order you'll have to introduce your credit card number again.

Shopping and buying online with your credit card is actually statistically more secure than using it in a department store or in a restaurant, but you can use other payment methods.

Reference Payment Methods for more information

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